Computer Industry Customer Services Management

43 books
Inside the MindsAspatore Books
⏱ 2h 38m

Inside the Minds

Aspatore Books

2001158 pp.
Course ILTCourse Technology
⏱ 3h 58m

Course ILT

Course Technology

2000238 pp.
Guide to Computer User Support for Help Desk and Support SpecialistsFred Beisse
⏱ 11h 28m

Guide to Computer User Support for Help Desk and Support Specialists

Fred Beisse

2012688 pp.
Effective Help Desk Specialist SkillsDarril R. Gibson
⏱ 7h 36m

Effective Help Desk Specialist Skills

Darril R. Gibson

2015456 pp.
Introduction to Help Desk Concepts and SkillsSusan Sanderson
⏱ 7h 44m

Introduction to Help Desk Concepts and Skills

Susan Sanderson

2003464 pp.
Financial ManagementUnited States. General Accounting Office
⏱ 30m

Financial Management

United States. General Accounting Office

198730 pp.
IT servicesAnthony Tardugno
⏱ 3h 28m

IT services

Anthony Tardugno

2000208 pp.
Service Design and DeliveryMairi Macintyre
⏱ 3h 12m

Service Design and Delivery

Mairi Macintyre

2011192 pp.
A Guide To Service Desk ConceptsDonna Knapp
⏱ 6h 56m

A Guide To Service Desk Concepts

Donna Knapp

2009416 pp.
A Guide to Help Desk ConceptsDonna Knapp
⏱ 4h 16m

A Guide to Help Desk Concepts

Donna Knapp

1998256 pp.
Running an effective help deskBarbara Czegel
⏱ 7h 14m

Running an effective help desk

Barbara Czegel

1994434 pp.
Guide to Customer Service Skills for the Service Desk ProfessionalDonna Knapp
⏱ 7h 52m

Guide to Customer Service Skills for the Service Desk Professional

Donna Knapp

2010472 pp.
Measuring user satisfaction with information managementGeorge Newman
⏱ 33m

Measuring user satisfaction with information management

George Newman

198933 pp.
A Guide to Help Desk Technology, Tools and TechniquesDione McBride
⏱ 6h 16m

A Guide to Help Desk Technology, Tools and Techniques

Dione McBride

2000376 pp.
Key factors in help desk successRita Marcella
⏱ 2h 47m

Key factors in help desk success

Rita Marcella

1996167 pp.
Service operationDavid Cannon
⏱ 4h 22m

Service operation

David Cannon

2007262 pp.
Lean software strategiesMiddleton, Peter
⏱ 7h 12m

Lean software strategies

Middleton, Peter

2005432 pp.
The New Age of InnovationC. K. Prahalad
⏱ 4h 38m

The New Age of Innovation

C. K. Prahalad

2008278 pp.
ITIL Intermediate Certification Companion Study GuideHelen Morris
⏱ 20h 7m

ITIL Intermediate Certification Companion Study Guide

Helen Morris

20161207 pp.
High availability IT servicesTerry Critchley
⏱ 8h 52m

High availability IT services

Terry Critchley

2014532 pp.
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