Computer Industry Customer Services Management

43 books
Help desk practitioner's handbookBarbara Czegel
⏱ 6h 40m

Help desk practitioner's handbook

Barbara Czegel

1999400 pp.
EXIN IT Service Management Foundation Based on ISO/IEC20000 - WorkbookVan Haren Publishing
⏱ 2h 32m

EXIN IT Service Management Foundation Based on ISO/IEC20000 - Workbook

Van Haren Publishing

2018152 pp.
Introduction to service engineeringGavriel Salvendy
⏱ 10h 59m

Introduction to service engineering

Gavriel Salvendy

2010659 pp.
Help Desk 100 Success Secrets - Helpdesk Need to Know topics covering Help desk jobs, Help desk software, computer Help desk, Help desk support, Helpdesk jobs, IT Help desk and Much MoreGerard Blokdijk

Help Desk 100 Success Secrets - Helpdesk Need to Know topics covering Help desk jobs, Help desk software, computer Help desk, Help desk support, Helpdesk jobs, IT Help desk and Much More

Gerard Blokdijk

2008No page data
Service Science, Management and Engineering Education for the 21st CenturyWendy Murphy
⏱ 6h 24m

Service Science, Management and Engineering Education for the 21st Century

Wendy Murphy

2008384 pp.
Itil A PocketguideJan Van Bon

Itil A Pocketguide

Jan Van Bon

2011No page data
ISO/IEC 20000 certification and implementation guideUnknown Author
⏱ 1h 35m

ISO/IEC 20000 certification and implementation guide

Unknown Author

200995 pp.
Practical It Service ManagementThejendra BS
⏱ 4h 20m

Practical It Service Management

Thejendra BS

2008260 pp.
Continual Service Improvement Itil, Version 3 (Itil)George Spalding
⏱ 3h 41m

Continual Service Improvement Itil, Version 3 (Itil)

George Spalding

2007221 pp.
ASP - Application Service ProvidingSCN Education B.V.
⏱ 6h 40m

ASP - Application Service Providing

SCN Education B.V.

2000400 pp.
Achieving ISO/IEC 20000Jenny Dugmore
⏱ 1h 45m

Achieving ISO/IEC 20000

Jenny Dugmore

2006105 pp.
Service Design, Itil, Version 3 (Itil)Colin Rudd; Vernon Lloyd
⏱ 5h 34m

Service Design, Itil, Version 3 (Itil)

Colin Rudd; Vernon Lloyd

2007334 pp.
Service Transition, Itil, Version 3 (Itil)Shirley Lacy; Ivor Macfarlane
⏱ 4h 21m

Service Transition, Itil, Version 3 (Itil)

Shirley Lacy; Ivor Macfarlane

2007261 pp.
Multi-National and Intercultural Services Organisations and the Integration in Front of Global ClientsChristoph O. -Ph Frhr. von Gamm
⏱ 3h 54m

Multi-National and Intercultural Services Organisations and the Integration in Front of Global Clients

Christoph O. -Ph Frhr. von Gamm

2011234 pp.
Outsourcing to IndiaMark Kobayashi-Hillary
⏱ 5h 9m

Outsourcing to India

Mark Kobayashi-Hillary

2004309 pp.
ISO/IEC 20000Steve Pate

ISO/IEC 20000

Steve Pate

2013No page data
Service StrategyOgc
⏱ 4h 24m

Service Strategy

Ogc

2007264 pp.
Management Decisions and DocumentationJenny Dugmore
⏱ 2h 13m

Management Decisions and Documentation

Jenny Dugmore

2007133 pp.
Help desk 95 success secretsAnthony Montoya

Help desk 95 success secrets

Anthony Montoya

2013No page data
Itil Foundation Complete Certification KitIvanka Menken
⏱ 6h 4m

Itil Foundation Complete Certification Kit

Ivanka Menken

2011364 pp.
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