Kundendienst

43 books
Relationship SellingJim Cathcart
⏱ 3h 7m

Relationship Selling

Jim Cathcart

1987187 pp.
Verkaufsfaktor KundennutzenChristian Sickel
⏱ 3h 0m

Verkaufsfaktor Kundennutzen

Christian Sickel

2007180 pp.
Achieving Excellence Through Customer ServiceJohn Tschohl
⏱ 5h 22m

Achieving Excellence Through Customer Service

John Tschohl

1991322 pp.
Customer visitsEdward F. McQuarrie
⏱ 3h 52m

Customer visits

Edward F. McQuarrie

1993232 pp.
After Sales ManagementMichael Baumbach
⏱ 2h 8m

After Sales Management

Michael Baumbach

2002128 pp.
The intention economyDoc Searls
⏱ 5h 2m

The intention economy

Doc Searls

2012302 pp.
Wissensbasierte Diagnosesysteme im Service-SupportFrank Puppe

Wissensbasierte Diagnosesysteme im Service-Support

Frank Puppe

2001No page data
The complete guide to customer serviceLinda M. Lash
⏱ 3h 36m

The complete guide to customer service

Linda M. Lash

1989216 pp.
Optimierung kooperativer Dienstleistungen im technischen Kundendienst des MaschinenbausTanja Klostermann
⏱ 4h 55m

Optimierung kooperativer Dienstleistungen im technischen Kundendienst des Maschinenbaus

Tanja Klostermann

2007295 pp.
The Nordstrom WayRobert Spector
⏱ 4h 4m

The Nordstrom Way

Robert Spector

1995244 pp.
The customer is keyMilind M. Lele
⏱ 4h 20m

The customer is key

Milind M. Lele

1987260 pp.
The service edgeRon Zemke
⏱ 9h 44m

The service edge

Ron Zemke

1989584 pp.
Services plusJohn Haywood-Farmer

Services plus

John Haywood-Farmer

1991No page data
How to Win CustomersJacques Horovitz
⏱ 2h 24m

How to Win Customers

Jacques Horovitz

1991144 pp.
We are smarter than meBarry Libert
⏱ 2h 56m

We are smarter than me

Barry Libert

2007176 pp.
Design and operation of customer service systemsPaul S. Bender
⏱ 3h 31m

Design and operation of customer service systems

Paul S. Bender

1976211 pp.
Interactive services marketingRaymond P. Fisk
⏱ 4h 10m

Interactive services marketing

Raymond P. Fisk

2000250 pp.
Call center controllingFlorian Schu mann
⏱ 3h 3m

Call center controlling

Florian Schu mann

2006183 pp.
Introduction to product/service-system designTomohiko Sakao
⏱ 4h 52m

Introduction to product/service-system design

Tomohiko Sakao

2009292 pp.
Customer firstDenis Walker
⏱ 2h 34m

Customer first

Denis Walker

1990154 pp.
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