Klantgerichtheid

134 books
Customer Relationship ManagementFrancis Buttle
⏱ 6h 40m

Customer Relationship Management

Francis Buttle

2003400 pp.
Services marketingValarie A. Zeithaml
⏱ 11h 8m

Services marketing

Valarie A. Zeithaml

1996668 pp.
Service management and marketingChristian Grönroos
⏱ 6h 44m

Service management and marketing

Christian Grönroos

1990404 pp.
Services marketingValarie A Zeithaml
⏱ 11h 18m

Services marketing

Valarie A Zeithaml

1999678 pp.
Customer Relationship ManagementJudith W. Kincaid
⏱ 8h 32m

Customer Relationship Management

Judith W. Kincaid

2002512 pp.
MarketingGilbert D. Harrell
⏱ 9h 52m

Marketing

Gilbert D. Harrell

1998592 pp.
CRM at the speed of lightPaul Greenberg
⏱ 9h 31m

CRM at the speed of light

Paul Greenberg

2001571 pp.
Quality function deploymentLou Cohen
⏱ 5h 48m

Quality function deployment

Lou Cohen

1995348 pp.
Operations managementRichard Schonberger
⏱ 12h 58m

Operations management

Richard Schonberger

1981778 pp.
Understanding your usersCatherine Courage
⏱ 12h 59m

Understanding your users

Catherine Courage

2005779 pp.
The financial services marketing handbookEvelyn Ehrlich
⏱ 3h 28m

The financial services marketing handbook

Evelyn Ehrlich

2004208 pp.
Enterprise one to oneDon Peppers
⏱ 7h 16m

Enterprise one to one

Don Peppers

1996436 pp.
Managing the Demand-Supply ChainWilliam E. Hoover
⏱ 4h 32m

Managing the Demand-Supply Chain

William E. Hoover

2001272 pp.
Inspired customer serviceDavid Clutterbuck
⏱ 3h 58m

Inspired customer service

David Clutterbuck

1993238 pp.
Up close & personal?Neil Woodcock
⏱ 6h 22m

Up close & personal?

Neil Woodcock

2000382 pp.
Mastering Customer RelationsRoger I. Cartwright
⏱ 4h 16m

Mastering Customer Relations

Roger I. Cartwright

2000256 pp.
Customer visitsEdward F. McQuarrie
⏱ 3h 52m

Customer visits

Edward F. McQuarrie

1993232 pp.
Marketing communicationAllan J. Kimmel
⏱ 5h 10m

Marketing communication

Allan J. Kimmel

2005310 pp.
The relationship-driven supply chainStuart Emmett
⏱ 3h 28m

The relationship-driven supply chain

Stuart Emmett

2006208 pp.
Delivering knock your socks off serviceKristin Anderson
⏱ 2h 16m

Delivering knock your socks off service

Kristin Anderson

1991136 pp.
Page 1 of 7Next →