Electronic Office Machine Industry Customer Services Management

10 books
Running an effective help deskBarbara Czegel
⏱ 7h 14m

Running an effective help desk

Barbara Czegel

1994434 pp.
A Guide to Help Desk ConceptsDonna Knapp
⏱ 4h 16m

A Guide to Help Desk Concepts

Donna Knapp

1998256 pp.
Key factors in help desk successRita Marcella
⏱ 2h 47m

Key factors in help desk success

Rita Marcella

1996167 pp.
Help desk practitioner's handbookBarbara Czegel
⏱ 6h 40m

Help desk practitioner's handbook

Barbara Czegel

1999400 pp.
Service operationDavid Cannon
⏱ 4h 22m

Service operation

David Cannon

2007262 pp.
Itil A PocketguideJan Van Bon

Itil A Pocketguide

Jan Van Bon

2011No page data
Continual Service Improvement Itil, Version 3 (Itil)George Spalding
⏱ 3h 41m

Continual Service Improvement Itil, Version 3 (Itil)

George Spalding

2007221 pp.
Service Transition, Itil, Version 3 (Itil)Shirley Lacy; Ivor Macfarlane
⏱ 4h 21m

Service Transition, Itil, Version 3 (Itil)

Shirley Lacy; Ivor Macfarlane

2007261 pp.
Service Design, Itil, Version 3 (Itil)Colin Rudd; Vernon Lloyd
⏱ 5h 34m

Service Design, Itil, Version 3 (Itil)

Colin Rudd; Vernon Lloyd

2007334 pp.
Service StrategyOgc
⏱ 4h 24m

Service Strategy

Ogc

2007264 pp.