Customer Service

4,875 books
How to win customers and keep them for lifeMichael LeBoeuf
⏱ 3h 26m

How to win customers and keep them for life

Michael LeBoeuf

1987206 pp.
Delivering quality serviceValarie A. Zeithaml
⏱ 3h 46m

Delivering quality service

Valarie A. Zeithaml

1990226 pp.
Customer LoyaltyJill Griffin
⏱ 4h 24m

Customer Loyalty

Jill Griffin

1995264 pp.
The customer rulesLee Cockerell
⏱ 3h 9m

The customer rules

Lee Cockerell

2013189 pp.
Raving fansKenneth H. Blanchard
⏱ 2h 29m

Raving fans

Kenneth H. Blanchard

1993149 pp.
Customer ServiceElaine K. Harris
⏱ 2h 44m

Customer Service

Elaine K. Harris

1995164 pp.
Services marketingChristopher H. Lovelock
⏱ 10h 48m

Services marketing

Christopher H. Lovelock

1983648 pp.
Customer service for dummiesKaren Leland
⏱ 6h 48m

Customer service for dummies

Karen Leland

1999408 pp.
Customer servicePaul R. Timm
⏱ 3h 46m

Customer service

Paul R. Timm

2010226 pp.
The discipline of market leadersMichael Treacy
⏱ 3h 29m

The discipline of market leaders

Michael Treacy

1995209 pp.
Service qualityRoland T. Rust
⏱ 4h 52m

Service quality

Roland T. Rust

1993292 pp.
Customer ServiceRobert W. Lucas
⏱ 8h 16m

Customer Service

Robert W. Lucas

1996496 pp.
El Farsante/ the PretenderCeleste Bradley
⏱ 6h 24m

El Farsante/ the Pretender

Celeste Bradley

2003384 pp.
Inside the MindsAspatore Books
⏱ 2h 38m

Inside the Minds

Aspatore Books

2001158 pp.
Principles of customer relationship managementRoger J. Baran
⏱ 8h 40m

Principles of customer relationship management

Roger J. Baran

2007520 pp.
Customer ServicePaul R. Timm
⏱ 3h 52m

Customer Service

Paul R. Timm

1997232 pp.
Total customer serviceWilliam H. Davidow
⏱ 3h 47m

Total customer service

William H. Davidow

1989227 pp.
ServqualA. Parasuraman
⏱ 39m

Servqual

A. Parasuraman

198639 pp.
Customer satisfaction is worthless, customer loyalty is pricelessJeffrey H. Gitomer
⏱ 4h 48m

Customer satisfaction is worthless, customer loyalty is priceless

Jeffrey H. Gitomer

1998288 pp.
Daring the DukeAnne Mallory
⏱ 6h 15m

Daring the Duke

Anne Mallory

2005375 pp.
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