Winning with the Caller from Hell
Shaun Belding
Reading Time
at 250 WPM3h 24m
The average reader, reading at a speed of 250 WPM, would take 3h 24m to read Winning with the Caller from Hell.
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7
days at 30 min/day
204
total minutes
Winning with the Caller from Hell
Published
2006
Publisher
ECW Press
Pages
204
ISBN-13
9781554901357
Description
Effective and practical strategies for dealing with difficult, unmanageable customers on the telephone are offered in this essential guide for call center managers and other service-oriented positions. Advice on utilizing tone of voice to defuse conflict is provided, as well as 18 basic rules to follow in order to maximize caller satisfaction. A four-pronged approach known as LIFT—listening to customers, involving oneself in the situation, focusing on the issue, and thanking the customer—is explained. Making use of these time-tested techniques can turn even the most nightmarish patrons into devoted customers.
Subjects
The art of money getting, or, Golden rules for money getting
Think and Grow Rich
As a man thinketh
The Wealth of Nations
The Richest Man in Babylon
The master key system in twenty-four parts with questionnaire and glossary
Frequently Asked Questions
How many pages are in Winning with the Caller from Hell?
This edition of Winning with the Caller from Hell has approximately 204 pages. Please note, this is an estimate and the exact page count can vary between hardcover, paperback, and e-book versions.
How long does it take to read Winning with the Caller from Hell?
For most readers, Winning with the Caller from Hell typically takes between 4h 15m and 2h 50m to complete. This is based on the book's length of approximately 51,000 words and common reading speeds.
Here's a detailed breakdown: • Continuous reading at 250 WPM: approximately 3h 24m of focused reading • Casual reading (30 minutes/day): you could finish in roughly 7 days • Estimated word count: 51,000 words
Your individual reading time will vary based on your personal reading pace, the amount of daily reading time, and your familiarity with the subject matter.
What is the word count of Winning with the Caller from Hell?
The estimated word count for Winning with the Caller from Hell is approximately 51,000 words. This figure is calculated using industry-standard methods that consider genre-specific word density patterns, typical formatting and layout characteristics, and standard words-per-page ratios for published books.
This is an approximation — actual word count may vary based on font size, formatting, edition, and the presence of illustrations or charts.
Who is the author of Winning with the Caller from Hell?
Winning with the Caller from Hell was written by Shaun Belding.
When was Winning with the Caller from Hell published?
The publication date for this specific edition is 2006. The original work may have been published on a different date.