The Managed Heart
Arlie Russell Hochschild
Reading Time
at 250 WPM5h 23m
The average reader, reading at a speed of 250 WPM, would take 5h 23m to read The Managed Heart.
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11
days at 30 min/day
323
total minutes
The Managed Heart
Published
2000
Publisher
unknown
Pages
323
ISBN-13
9784790708032
ISBN-10
4790708039
Description
Arlie Hochschild examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant's job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector's job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company's commercial purpose. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us.
Subjects
Frequently Asked Questions
How many pages are in The Managed Heart?
This edition of The Managed Heart has approximately 323 pages. Please note, this is an estimate and the exact page count can vary between hardcover, paperback, and e-book versions.
How long does it take to read The Managed Heart?
For most readers, The Managed Heart typically takes between 6h 44m and 4h 29m to complete. This is based on the book's length of approximately 80,750 words and common reading speeds.
Here's a detailed breakdown: • Continuous reading at 250 WPM: approximately 5h 23m of focused reading • Casual reading (30 minutes/day): you could finish in roughly 11 days • Estimated word count: 80,750 words
Your individual reading time will vary based on your personal reading pace, the amount of daily reading time, and your familiarity with the subject matter.
What is the word count of The Managed Heart?
The estimated word count for The Managed Heart is approximately 80,750 words. This figure is calculated using industry-standard methods that consider genre-specific word density patterns, typical formatting and layout characteristics, and standard words-per-page ratios for published books.
This is an approximation — actual word count may vary based on font size, formatting, edition, and the presence of illustrations or charts.
Who is the author of The Managed Heart?
The Managed Heart was written by Arlie Russell Hochschild.
When was The Managed Heart published?
The publication date for this specific edition is 2000. The original work may have been published on a different date.