Language of Patient Feedback
Paul Baker
Reading Time
at 250 WPM4h 6m
The average reader, reading at a speed of 250 WPM, would take 4h 6m to read Language of Patient Feedback.
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9
days at 30 min/day
246
total minutes
Language of Patient Feedback
by Paul Baker, Gavin Brookes, Craig Evans
Published
2019
Publisher
Taylor & Francis Group
Pages
246
ISBN-13
9780429549656
Description
"The Language of Patient Feedback examines the language that patients use to represent and evaluate their experiences of the National Health Service in England, as well as the language that providers use to respond to their comments, to provide a unique insight into a diverse range of issues related to health care. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book: - uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation; - investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback; - demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices; - concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us. The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication"--
Subjects
Essays on 'the Welfare State'
Your Life In My Hands
Trust Me Im A Junior Doctor
Estatecode
The new public health
Partnership working in health and social care
Frequently Asked Questions
How many pages are in Language of Patient Feedback?
This edition of Language of Patient Feedback has approximately 246 pages. Please note, this is an estimate and the exact page count can vary between hardcover, paperback, and e-book versions.
How long does it take to read Language of Patient Feedback?
For most readers, Language of Patient Feedback typically takes between 5h 8m and 3h 25m to complete. This is based on the book's length of approximately 61,500 words and common reading speeds.
Here's a detailed breakdown: • Continuous reading at 250 WPM: approximately 4h 6m of focused reading • Casual reading (30 minutes/day): you could finish in roughly 9 days • Estimated word count: 61,500 words
Your individual reading time will vary based on your personal reading pace, the amount of daily reading time, and your familiarity with the subject matter.
What is the word count of Language of Patient Feedback?
The estimated word count for Language of Patient Feedback is approximately 61,500 words. This figure is calculated using industry-standard methods that consider genre-specific word density patterns, typical formatting and layout characteristics, and standard words-per-page ratios for published books.
This is an approximation — actual word count may vary based on font size, formatting, edition, and the presence of illustrations or charts.
Who is the author of Language of Patient Feedback?
Language of Patient Feedback was written by Paul Baker, Gavin Brookes, Craig Evans.
When was Language of Patient Feedback published?
The publication date for this specific edition is 2019. The original work may have been published on a different date.