Defusing the angry patron

Rhea Joyce Rubin

at 250 WPM

1h 39m

The average reader, reading at a speed of 250 WPM, would take 1h 39m to read Defusing the angry patron.

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4

days at 30 min/day

99

total minutes

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Defusing the angry patron

by Rhea Joyce Rubin

2000

Neal-Schuman Publishers

99

1555703720

Description

Does dealing with angry customers eat up staff time, increase stress at public service desks, and undermine morale? This work introduces the many causes and faces of anger as well as practical techniques for dealing with angry patrons. It covers handling frustration and confrontative behaviour.

Frequently Asked Questions

How many pages are in Defusing the angry patron?

This edition of Defusing the angry patron has approximately 99 pages. Please note, this is an estimate and the exact page count can vary between hardcover, paperback, and e-book versions.

How long does it take to read Defusing the angry patron?

For most readers, Defusing the angry patron typically takes between 2h 4m and 1h 23m to complete. This is based on the book's length of approximately 24,750 words and common reading speeds.

Here's a detailed breakdown: • Continuous reading at 250 WPM: approximately 1h 39m of focused reading • Casual reading (30 minutes/day): you could finish in roughly 4 days • Estimated word count: 24,750 words

Your individual reading time will vary based on your personal reading pace, the amount of daily reading time, and your familiarity with the subject matter.

What is the word count of Defusing the angry patron?

The estimated word count for Defusing the angry patron is approximately 24,750 words. This figure is calculated using industry-standard methods that consider genre-specific word density patterns, typical formatting and layout characteristics, and standard words-per-page ratios for published books.

This is an approximation — actual word count may vary based on font size, formatting, edition, and the presence of illustrations or charts.

Who is the author of Defusing the angry patron?

Defusing the angry patron was written by Rhea Joyce Rubin.

When was Defusing the angry patron published?

The publication date for this specific edition is 2000. The original work may have been published on a different date.