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Ivanka Menken

32 books found

Books by Ivanka Menken
SaaS - the Complete Cornerstone Guide to Software as a Service Best Practices Concepts, Terms, and Techniques for Successfully Planning, Implementing and Managing SaaS SolutionsIvanka Menken

SaaS - the Complete Cornerstone Guide to Software as a Service Best Practices Concepts, Terms, and Techniques for Successfully Planning, Implementing and Managing SaaS Solutions

Ivanka Menken

2008No page data
The business relationship management handbookIvanka Menken
⏱ 3h 15m

The business relationship management handbook

Ivanka Menken

2009195 pp.
ITIL V3 Implementation Quick Guide - The Art of Stress-Free IT Service ManagementIvanka Menken

ITIL V3 Implementation Quick Guide - The Art of Stress-Free IT Service Management

Ivanka Menken

2009No page data
Help Desk, Service Desk Best Practice Handbook Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL Theory into PracticeIvanka Menken Gerard Blokdijk
⏱ 2h 2m

Help Desk, Service Desk Best Practice Handbook Building, Running and Managing Effective Support - Ready to use supporting documents bringing ITIL Theory into Practice

Ivanka Menken Gerard Blokdijk

2008122 pp.
Transform and Grow Your Help Desk into a Service Desk within Service OperationIvanka Menken

Transform and Grow Your Help Desk into a Service Desk within Service Operation

Ivanka Menken

2010No page data
Cloud Computing Foundation Complete Certification Kit - Study Guide Book and Online CourseIvanka Menken

Cloud Computing Foundation Complete Certification Kit - Study Guide Book and Online Course

Ivanka Menken

2008No page data
Knowledge management and itil v3Ivanka Menken

Knowledge management and itil v3

Ivanka Menken

2009No page data
The business process management guideIvanka Menken
⏱ 5h 20m

The business process management guide

Ivanka Menken

2010320 pp.
Knowledge management best practice workbookIvanka Menken
⏱ 1h 33m

Knowledge management best practice workbook

Ivanka Menken

200893 pp.
ITIL practitioner agree and define (IPAD) all-in-one SLA exam guide and certification work bookIvanka Menken
⏱ 3h 33m

ITIL practitioner agree and define (IPAD) all-in-one SLA exam guide and certification work book

Ivanka Menken

2008213 pp.
Release and deployment of production-ready softwareIvanka Menken
⏱ 1h 47m

Release and deployment of production-ready software

Ivanka Menken

2008107 pp.
Virtualization, the complete cornerstone guide to virtualization best practicesIvanka Menken
⏱ 3h 20m

Virtualization, the complete cornerstone guide to virtualization best practices

Ivanka Menken

2008200 pp.
Itil Foundation Complete Certification KitIvanka Menken
⏱ 6h 4m

Itil Foundation Complete Certification Kit

Ivanka Menken

2011364 pp.
A complete guide to cloud computingIvanka Menken
⏱ 2h 51m

A complete guide to cloud computing

Ivanka Menken

2008171 pp.
Outsourcing best practicesIvanka Menken
⏱ 2h 59m

Outsourcing best practices

Ivanka Menken

2008179 pp.
Organizational behavior and leadership management essentialsIvanka Menken
⏱ 5h 6m

Organizational behavior and leadership management essentials

Ivanka Menken

2009306 pp.
Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer expectations with help desk, support center and service DeskIvanka Menken

Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer expectations with help desk, support center and service Desk

Ivanka Menken

2009No page data
A complete guide to cloud computingIvanka Menken Gerard Blokdijk
⏱ 2h 37m

A complete guide to cloud computing

Ivanka Menken Gerard Blokdijk

2009157 pp.
Cloud Computing Best Practice GuideGerard Blokdijk Ivanka Menken

Cloud Computing Best Practice Guide

Gerard Blokdijk Ivanka Menken

2009No page data
ITIL V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - the ITIL V3 Intermediate SOA Capability Complete Certification Kit - Second EditionGerard Blokdijk Ivanka Menken

ITIL V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - the ITIL V3 Intermediate SOA Capability Complete Certification Kit - Second Edition

Gerard Blokdijk Ivanka Menken

2009No page data