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Donna Knapp

8 books found

Books by Donna Knapp
A Guide to Customer Service Skills for the Help Desk ProfessionalDonna Knapp
⏱ 5h 44m

A Guide to Customer Service Skills for the Help Desk Professional

Donna Knapp

1999344 pp.
The ITSm process design guideDonna Knapp

The ITSm process design guide

Donna Knapp

2010No page data
A Guide To Service Desk ConceptsDonna Knapp
⏱ 6h 56m

A Guide To Service Desk Concepts

Donna Knapp

2009416 pp.
A Guide to Help Desk ConceptsDonna Knapp
⏱ 4h 16m

A Guide to Help Desk Concepts

Donna Knapp

1998256 pp.
Guide to Customer Service Skills for the Service Desk ProfessionalDonna Knapp
⏱ 7h 52m

Guide to Customer Service Skills for the Service Desk Professional

Donna Knapp

2010472 pp.
A Guide to Help Desk ConceptsDonna Knapp
⏱ 6h 8m

A Guide to Help Desk Concepts

Donna Knapp

2003368 pp.
A Guide to Customer Service Skills for the Help Desk ProfessionalDonna Knapp
⏱ 6h 40m

A Guide to Customer Service Skills for the Help Desk Professional

Donna Knapp

2004400 pp.
From the Soup Lines to World War IIDonna Mae Knapp

From the Soup Lines to World War II

Donna Mae Knapp

2011No page data